From start to finish Anytime was informative and helpful. No one wants to be in a homeowners claim situation but every member of the Anytime team made it less stressful. My project manager Arnie was amazing and his team was thorough and did a beautiful job! I highly recommend Anytime services!
Arnie and his team did an amazing job. From start to finish, the guys were quick, professional and informative with every step of the way. The mitigation team was out to get us taken care within an hour of our call. And John did such an amazing job on our restoration. Our room looks amazing and we'd highly recommend Arnie and the rest of the great folks at Anytime!
I recently had a home renovation done by Anytime Restoration. Jim was my project manager and was very professional through the entire process. The team repaired my bathroom after I had water damage and they did a fine job in a timely and professional manner. I definitely recommend using their company.
This review is less of a critique of the Anytime Restoration Company but more of a salute and recognition to our outstanding project manager Arnold Gilbert (Arnie). It is difficult to separate the hard work and professional service he provided while simultaneously depicting an honest review of the substandard services provided by Anytime Restoration. The two are antithetical. Which leaves me with the bittersweet option of providing a favorable rating with a somewhat contradictory review. On one hand I am aware that the 5 star rating I've posted here will ultimately benefit the company and perhaps do a great disservice for someone looking for an earnest review of the company. On the other hand, however, any rating lower than 5 stars would not sit well with me considering my project manager (Arnie) deserves all the credit for his work rendered. So I chose to give the 5 star hoping at least he will be recognized for salvaging the somewhat disappointing performance provided by Anytime Restoration. If not for his honesty and commitment to improving our experience I would have canceled the contract with this company through my insurance. The failure started with Jordan Fields, a supervisor who met with my wife after we had massive water damage to our basement after a burst watertank/pipe. Jordan initially explained the process but completely misrepresented the quailty of service and standard of work this company was to provide. (At least when it came to our work order). From day one the mitigation service failed to complete the work order for the day because they were redirected to a commercial Job in the middle of my project. I think it would be safe to say their supervisor made that decision. The guys did what they were told and informed me they would have to leave halfway through. I didn't think I had a choice so I agreed and they left and didn't return for several days. When they returned it was a different crew who were there for a separate part of the process which was the removal of contents not mitigation. We waited for mitigation but they didn't return. After weeks of no shows or call backs (I reached out to Jordan constantly but I couldn't get answers to my questions) I eventually called until I reached Zac the content manager and he gave an honest try but it wasn't his department. When I reached out to Bruce another manager, he too tried to provide me with some answers but he didn't have the answers either. This went on for a few weeks. Until Arnie was assigned to us. Before Arnie took over, I had to take off work throughout this process to make up for the days Anytime Contractors said they were coming when they actually showed up at a different time and date. Which cost me about $300 a day. Although on the scheduled days I had people available to standby it was all of the rearranging and no shows that created the issue of time and money loss. Now, here we are six months later and the job is over. Whatever wasn't finished or completed we simply have no desire to continue working with Anytime Restoration. I provided a few photos of the work. Unfortunately I don't have any before photos so this is a representation of the final product. As I mentioned earlier Arnie was the saving grace of this experience and to be even more transparent he didn't come into play until maybe... three months into the job. And once he came I no longer got the run around. He worked with our schedule and communicated with us regularly. He corrected the contractors when they failed to complete a task and he reviewed periodically with us the process so we would understand why some things didn't work out the way we thought. Arnold Gilbert earned this 5 star review, not Anytime Restoration. If not for him they would have received a 2 out of 5. With that being said thank you Arnie!!!! For all you did and we wish you well.
Arnie and his crew was very professional, nice, friendly and easy to communicate with from the very beginning. Arnie kept in touch during every aspect of the work which was done. Robert and I highly recommend Anytime Restoration Services and would not hesitate to contact Arnie for any work do on our home.
If you don’t see your business in the directory and you would like to add it, please click here.