Shawn, Gina & TJ & his crew, were so extremely helpful, from the estimate to the end-result, & did the best job anyone could ever hope for!!! I really, really recommend American Water Damage, as much as any company that I have ever dealt with, in any remodeling or construction aspect of my home or business!
I had major damage to my kitchen due to a faulty dishwasher drain. AWD responded very quickly for my request to clean and dry out my floors. However, they moved too quickly and seemed to push me on major decisions. They started to cut around my cupboards and thus left holes in the floor and damage to the baseboards. They stored my furniture during the restoration process but when they returned it in October - I had a broken glass coffee-table top and scratches on my kitchen table. i have contacted them numerous times about the damage. They finally came to my home to assess the damage, a month ago, and I have not heard from them since. I understand that many businesses are short-handed but I don't believe I should be the one continually hounding them about this damage and the follow up.
Had some wet floors in the basement due to a broken pipe in the kitchen and had to have some demo work done to expose the pipes. Jeremy and Richard came over and did a great job. Super professional and extremely polite. Anyone anytime that needs this kind of work done should contact American Water Damage. I can only hopy you get Jeremy and Richard. They're the best!
Quick and professional, courteous yet friendly - I wish water damage on no one, but if it comes ….
Following a basement flooding from a defective sump pump, American Water Damage was called. Alyssa, the receptionist professionally helped with the cleanup process immediately by beginning to line up the crew to remove and dry out the carpet for reconstruction to begin. Reconstruction was completed by a professional, knowledgeable, quick, and detailed crew by the names of Dianna/Mary. Excellent work! Highly recommend American Water Damage and the staff for your emergency water damage needs! Thank you for your service!
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