AWD went above and beyond to restore our home! The end result was above and beyond OUR expectations. Craftsmanship was stellar!
Brian Pelfrey
-
July 26, 2023
These guys respond to situations immediately. It's important to note that they willingly handle every part of the project, without any "Well, no, sorry but we don't do that". Whatever is needed to get your house back to normal, they do it. Every phase is scheduled and organized, and a professional coordinator centrally manages the whole thing and keeps in touch with the customer. We really liked how the final product turned out. It's also worth mentioning that their employees seem confident that the company will act conscientiously so they can enjoy the feeling that they are really helping somebody.
Alli Lin
-
January 26, 2023
One week for water damage restoration turned into almost over a month. We were told we cannot be home (they ripped out one of our walls) they keep adding days to completion. First 10 days, then 10 days, now 15 days from today until the date of completion. We have a toddler and where the wall has been removed would be dangerous+we are without a shower.
The damage was to our subfloor, part of the foundation, and the shower pipe and the wall. They initially said they would replace the subfloor, shower, pipe, and flooring.
Then after they ripped out the wall it turned into just placing fans towards the exposed shower, and keeping everything but the pipe (also they said there was A LOT of mold growth and they did not handle the removal correctly beyond spraying + we had a 100% water saturation reading over a week after the inital burst)
I beg you to look elsewhere. Still can't be home and wasted our time. There is most likely structural damage to our home and the work and timeframe has been awful.
Kyle Freeman
-
July 28, 2023
Diana Mary and her team were fantastic to work with. She was available to answer any questions i had. She even helped me try to decide on the perfect materials and making sure the design came together beautifully.
Mike Weiner
-
August 02, 2023
Outstanding experience so far! The estimator was extremely knowledgeable and transparent in assesing and explaining the water damage damage at our home, as well as the mitigation/reconstruction process. The mitigation team arrived on-time and were courteous, respectful, diligent, and thorough in effectively performing all required tasks, including clean up. I will comment seprartely on reconstruction after it is accomplished.
Our Address
6109 N 89th Cir, Omaha, NE 68134, USA
Claim Listing: American Water Damage
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AWD went above and beyond to restore our home! The end result was above and beyond OUR expectations. Craftsmanship was stellar!
These guys respond to situations immediately. It's important to note that they willingly handle every part of the project, without any "Well, no, sorry but we don't do that". Whatever is needed to get your house back to normal, they do it. Every phase is scheduled and organized, and a professional coordinator centrally manages the whole thing and keeps in touch with the customer. We really liked how the final product turned out. It's also worth mentioning that their employees seem confident that the company will act conscientiously so they can enjoy the feeling that they are really helping somebody.
One week for water damage restoration turned into almost over a month. We were told we cannot be home (they ripped out one of our walls) they keep adding days to completion. First 10 days, then 10 days, now 15 days from today until the date of completion. We have a toddler and where the wall has been removed would be dangerous+we are without a shower. The damage was to our subfloor, part of the foundation, and the shower pipe and the wall. They initially said they would replace the subfloor, shower, pipe, and flooring. Then after they ripped out the wall it turned into just placing fans towards the exposed shower, and keeping everything but the pipe (also they said there was A LOT of mold growth and they did not handle the removal correctly beyond spraying + we had a 100% water saturation reading over a week after the inital burst) I beg you to look elsewhere. Still can't be home and wasted our time. There is most likely structural damage to our home and the work and timeframe has been awful.
Diana Mary and her team were fantastic to work with. She was available to answer any questions i had. She even helped me try to decide on the perfect materials and making sure the design came together beautifully.
Outstanding experience so far! The estimator was extremely knowledgeable and transparent in assesing and explaining the water damage damage at our home, as well as the mitigation/reconstruction process. The mitigation team arrived on-time and were courteous, respectful, diligent, and thorough in effectively performing all required tasks, including clean up. I will comment seprartely on reconstruction after it is accomplished.