American Water Damage Charlotte, LLC

8425 Old Statesville Rd #2, Charlotte, NC 28269, USA

About American Water Damage Charlotte, LLC

4.6 / 5

from reviews

Is this your business?

    Rhonda Worth
    -
    February 27, 2024

    This company was so quick to send Cory Pitts out to my house. He went into our bedrooms to take pictures of damage and afterward $1,000 dollars worth of coins, all checks from our bank acct., and many Christmas gift cards were gone. Corey suddenly had to leave to take a call from his boss, he said, and never came back. I filed a police report and called and spoke with Mike, in management. Sadly, it was our word against his. The manager simply stated, "I've never had any trouble with him before, but he has been with us 3wks, now." Corey Pitts was back on the job just days later. Corey smelled of alcohol and his boss admitted that he does drink a lot on weekends, but never on the job. I was also told he had stolen alcohol from another home while on the job. Corey comes on really nice and great personality, but I would never allow him in my home again. I see from other reviews everyone complimenting Cory Pitts. Beware of letting him in your home. We will forever feel violated by this man.

    Sandi Harris
    -
    November 24, 2023

    Michael was very professional and thorough. He immediately came to our house the day we had the water damage. He stayed in close contact with our Allstate adjuster and us as well. He is very mature and educated in his field. He answered all our questions with details along with verbiage we could understand. He is an asset to your company. Kudos to a great employee and Michael keep up the GREAT work. God bless him and yall !!!!!!!!

    kerry Kunai
    -
    July 27, 2023

    I required some remediation in my master bath due to a clogged pipe. My plumber put me in touch with AWS and they came out the same day. Justin and Ian were amazing, they got straight to work on drying everything out to see what we could save and did an amazing job keeping me updated on the process. Once everything was dried out, Justin and Ian worked quickly to remove any baseboards, flooring, and the tub to ensure there were no further leaks and that I would not have additional problems down the track. They were very thorough in everything they did. A great team.

    Chad Cipriano
    -
    November 19, 2023

    Had a bad water leak in the crawlspace which caused the hardwood flooring in our living space to buckle. Mike and his team members at American Water Damage were great to work with. Mike is down to earth, very knowledgeable, and customer service oriented. His team removed our damaged flooring and dried out the crawlspace and living space with de-humidifiers and fans. Mike also worked well with our insurance company, providing the necessary information and documentation so that our damages were covered.

    Revonda Crowe
    -
    July 24, 2023

    Corey Pitts is one of the nicest young men I have ever met. He has been in my home with 2 different water issues. He is always so polite and respectful. He does an outstanding job! He always called when he was on his way which is very helpful when you live alone. I can’t say enough about him and his character, his professionalism, and his work ethic. He is a real asset to American Water Damage and I hope they realize it.

    American Water Damage Charlotte, LLC

    Our Address

    8425 Old Statesville Rd #2, Charlotte, NC 28269, USA

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