American Water Damage is a great company for moisture mitigation and repair. I had a Dura-Pex pipe crack behind our fridge sending water trickling down the stud behind the wall and under our hardwood floors. After our plumber replaced the line American Water Damage dried it all out and went to work fixing everything like it was before. Drywall, hardwood floors, cabinets, counters, crown molding etc. It all had to be brought up and new materials were installed. It was quite a process but their network of subs is fantastic. They've got a really good team of skilled experts for everything that needed done. After their work I'd say that my kitchen has never looked better than it does now.
WARNING: DO NOT USER AMERICAN WATER DAMAGE IF YOU WANT YOUR PROJECTED COMPLETED. On Christmas, our upstairs bathroom tub leaked causing water damage to our first floor. Initially, American Water Damage came out and helped mitigate the problem. (That's why they get one star). There after, 5 weeks went by before the owner finally got back to me with their final estimate on fixing the issue which was ridiculous and contained over charge items. When questioned, the owner just stopped responding to me. It was not only the owner but both Jonathan and Deanna were unresponsive and did not follow through on promised items. If you want the job completed, use someone else.
Ian called giving me a heads up that they were on their way. He assessed the ceiling, answered my questions, brought in the necessary equipment and got the paperwork done in no time. Very polite and professional. I would recommend Ian to my friends.
The best experience I've ever had with a restoration service. Very professional,on time, done an excellent job of explaining everything to me. They answered every one of my questions without hesitation which lead me to believe they were very knowledgeable with their work which they later proved to be true. Great work awesome prices. Will definitely be using them again in the future!
Antonio was very professional, friendly, knowledgeable. He thoroughly explained what he would be doing and answered my many questions. A good communicator! Antonio is certainly a valuable employee. Thank you.
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