Outstanding service throughout our restoration project. The entire team went above and beyond with great communication, fast response time, and professional restoration. The guys who did the water mitigation were excellent. They answered all questions, setup all equipment quickly and were very personable.
Overall- super happy with the entire process. Everyone made this restoration process very easy.
Thanks much
Jaclyn Watzling
-
April 18, 2026
Absolutely terrible company. What should have taken a month or two dragged into seven months of delays, excuses, and disrespect. They trashed the house, didn’t clean up after themselves, took food from the fridge, items went missing, and were rude to the homeowner and others involved. They also claimed work was done when it wasn’t. Unprofessional, dishonest, and shouldn’t be trusted in anyone’s home. If I could give 0 stars I would. Be warned.
Peter Jordan
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April 14, 2020
What an absolutely INCREDIBLE company!! Althouse Restoration came out to our shelter and went above and beyond to help us disinfect our facility to help keep our clients, residents, and staff safe during this COVID-19 crises. They took great precaution to make sure everyone felt safe and came even early to the appointment. These folks are the go-to company for viruscides! Thank you Greg for going the extra mile!
rosario montes arena
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August 28, 2025
Althouse Restore to the rescue! They answered my plea within a few hours of learning that a freaky accident caused a water leakage that filled 3/4 of my home. They were there instantly to remove water, use their heater/dryers and save so much of my home and the furniture and fixtures. Yes, we have a ton of baseboards and some flooring to replace, but I am confident it would have been worse because they took good care; working through the middle of the night and with their process over several days we have avoided issues of mold and mildew. Thank you to the entire team! Humbled and grateful for your talents.
Tanya Camargo
-
September 22, 2025
My insurance company chose this business. First of all, they refuse to communicate in English. Their scheduling is terrible. Took over a month for them to get started on the job. The guys they sent out were rude and disrespectful. I overheard one of them on the phone giving out my address, saying disrespectful things about my house, and saying what I had in the house, tvs, computer. They stole tools and other things from my garage. They never completed the job and I couldn't get a hold of anyone to come finish it. In total, it was almost 3 months dealing with them and they didn't even finish, and took the insurance check.
Our Address
4508 Osborne Dr, El Paso, TX 79922, USA
Claim Listing: Althouse Restore
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Outstanding service throughout our restoration project. The entire team went above and beyond with great communication, fast response time, and professional restoration. The guys who did the water mitigation were excellent. They answered all questions, setup all equipment quickly and were very personable. Overall- super happy with the entire process. Everyone made this restoration process very easy. Thanks much
Absolutely terrible company. What should have taken a month or two dragged into seven months of delays, excuses, and disrespect. They trashed the house, didn’t clean up after themselves, took food from the fridge, items went missing, and were rude to the homeowner and others involved. They also claimed work was done when it wasn’t. Unprofessional, dishonest, and shouldn’t be trusted in anyone’s home. If I could give 0 stars I would. Be warned.
What an absolutely INCREDIBLE company!! Althouse Restoration came out to our shelter and went above and beyond to help us disinfect our facility to help keep our clients, residents, and staff safe during this COVID-19 crises. They took great precaution to make sure everyone felt safe and came even early to the appointment. These folks are the go-to company for viruscides! Thank you Greg for going the extra mile!
Althouse Restore to the rescue! They answered my plea within a few hours of learning that a freaky accident caused a water leakage that filled 3/4 of my home. They were there instantly to remove water, use their heater/dryers and save so much of my home and the furniture and fixtures. Yes, we have a ton of baseboards and some flooring to replace, but I am confident it would have been worse because they took good care; working through the middle of the night and with their process over several days we have avoided issues of mold and mildew. Thank you to the entire team! Humbled and grateful for your talents.
My insurance company chose this business. First of all, they refuse to communicate in English. Their scheduling is terrible. Took over a month for them to get started on the job. The guys they sent out were rude and disrespectful. I overheard one of them on the phone giving out my address, saying disrespectful things about my house, and saying what I had in the house, tvs, computer. They stole tools and other things from my garage. They never completed the job and I couldn't get a hold of anyone to come finish it. In total, it was almost 3 months dealing with them and they didn't even finish, and took the insurance check.