Working with Marty and Advanced restoration and waterproofing was a great experience. They worked with me in helping find the best solution for my home. They communicated every step of the way and made sure I understood what was going on and the cost associated with the repairs. They look out for the customer with honest and fair pricing. I would highly recommend them and would use them again if needed.
I can't say enough great things about Mike. He recommended a simple solution to fix water coming into my basement instead of the costly repairs another company recommended. (He also refrained from making any negative comments about the other company.) My basement is still dry after 2 years! Mike's communication was great, he was very informative, and answered all my questions. His team did a fantastic job with all the different repairs and cleaned up way better than I expected.
Marty went above and beyond in helping me decide what to do about a basement on a home we might purchase. He was timely, knowledgeable, kind, and generous. More professional and helpful than many companies I've worked with.
We were very pleased with Advanced Restoration Water Solutions. We leveraged Marty and team to conduct our due diligence on some potential foundation issues that came from our inspection report on a home we were going to purchase back in February. Marty and team were very responsive and communicative when my husband and I got there report and followed up with questions prior to our due diligence period closing. When we saw a few things that were concerning post closing, the team came back and upon our request and did another follow-up with the asks we had with no push back / issues. The team was thorough in their follow-up and confirmed our concerns were non issues with based on their expertise. We will definitely use the team again if we should need any foundation or waterproofing services!
Marty was super responsive, great communicator. Some of the subcontractors were hesitant but when i got to Alan i was blown away. Mr. Storm took time to really explain to me everything he saw and what needed to be done in a non-pushy-salesman-y way. Honest that route of speaking right there made me their next customer. Nothing shuts my ears off more than salesmen pitches. I can smell them before they open their mouth. This was a great service will be using them for major projects soon.
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