Advanced Pro Restoration is a wonderful company. They are very professional, efficient, clean, courteous and responded to my copper pipe leak within a few hours of my call. Everyone from this company involved in my water restoration was wonderful. Starting with the initial call with the coordinator Dayna who was quick to respond, kind and accommodating to Victor the technical supervisor who came out to complete the work in a timely and very professional manner. They also sent Keith from Pirate Plumbing who came out very quickly to fix my leak and did a great job. Doug the estimator was very thorough and explained the process very well and Brad the senior project coordinator was very detail oriented and came out to help walk me through the plans for the repair and rebuild process. I highly recommend this awesome company for anyone who has any water restoration, mold remediation and also construction/rebuild needs. I have used other companies in the past who have left me frustrated, were slow, dragged out the processes unnecessarily and left the work area dusty and dirty. From now on if I ever have a leak or any kind of water damage I’ll only call Advanced Pro Restoration!!!
Amazing company! Very kind, very cooperative, very polite, very calm (especially when I was panicking!!!). They deserve 100 stars for promptness, kindness, and consideration. They got the equipment in right away. They were in contact and took my personal situation in to consideration with heart. DEFINITELY RECOMMEND! Special kudos to Dayna, Tammy, and Francisco! Oh, and very pet friendly. Our big pup loved them!
I had the best expectations for these guys, look at all these great reviews. Due to selling my home I had one or two good sized jobs and two little ones that had to be done from my seller repair order: I had a kitchen island that needed to be rebuilt due to water damage and inspected for mold, I had a potential water leak I needed investigated (and mold investigation), and I had baseboards in two separate rooms that needed repaired (and investigated for mold). I understand that the baseboards aren't big jobs, but the kitchen island was at least. And if we'd found mold under anything it would've been a sizeable amount of business. Brunston came out and from the word go I could tell he didn't want the job. Especially after I told him I already had a bid from another company; I never even told him their bid or asked him to price match. He kept telling me they were too busy and then he passed on the whole job. I had told the woman when I reserved exactly what I was looking for, and if APR is turning down jobs for being too small it would've been nice and I wouldn't have wasted my time. That aside she was super charming literally the nicest person to take an appointment in memory. That was the one bright spot in all this. The other contractors I had out gave me a much better experience. So if you are getting multiple bids, aren't having the White House renovated, and need anything to do with mold probably look elsewhere, these guys are too busy for us little people.
Great company to work with from the office personal to the guys out in the field. My demo and repair was done quickly and efficiently. Thanks Dayna, Kaleo, Brad, Manuel, and Ruben you guys are awesome
I have had many experiences with Advance Pro, in every instance they were prompt and punctual. they provide outstanding customer service and quality workmanship. Brittany is very knowledgeable with regards to the remediation process. I will definitely use Advance Pro again in the future.
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