Gary and his workers were very professional and did a excellent job. We had a electrical fire and severe smoke damage. Gary and his crew did a phenomenal job from start to finish from the packing of our contents to the knock down and rebuild to the beautiful hardwood floors throughout and the speechless rebuilt bar . Gary and his crew got us back in our home sooner than expected. Cleaned all our contents one by one and left our home spotless when completed .Gary and his crew made a crisis a lot easier than expected . Would highly recommend
Lauren Garcia
-
May 04, 2021
We had issue with water leak/water damage and mold in our basement. They set up initial consultation with us. The manager came out and basically charged us $200 to test what we knew was mold which ended up being pointless. They have since never followed up with us & we ended up having to hire somebody else. Very very disappointing. I would not recommend.
Salvatore Manzi
-
September 14, 2018
Ace began to take care of the water damage we had. The work was great, however. They left the equipment on our property well after the job was complete. We received an outrageous bill that covered a rental fee for the time the items were left on our property. The insurance would not pay for the extended rental and, even with documentation from the courts and several missed days from work, these guys continued to report me to the credit bureau. KEEP AN EYE ON GARY. A VERY DISHONEST PERSON. SHAME ON YOU SIR.
Anthony Tormey (LDi TV)
-
December 05, 2018
Extraordinary service. The customer service from Amy was outstanding. Expert advice. Saved me over $2,000. Hope we won't have to use them in the future, but if we do they will be my go to company. If you ever need them you should call them as well.
Jonathan Wilk
-
September 05, 2017
They were more concerned about getting a $500 depot from me than coming out to assess my situation...don't bother with them, there's plenty of others to help when you need it.
Our Address
18 Elizabeth St, West Springfield, MA 01089, USA
Claim Listing: Ace Fire & Water Restoration Inc.
Please Login or Register an Account to Claim Listing
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie
Duration
Description
cookielawinfo-checbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Gary and his workers were very professional and did a excellent job. We had a electrical fire and severe smoke damage. Gary and his crew did a phenomenal job from start to finish from the packing of our contents to the knock down and rebuild to the beautiful hardwood floors throughout and the speechless rebuilt bar . Gary and his crew got us back in our home sooner than expected. Cleaned all our contents one by one and left our home spotless when completed .Gary and his crew made a crisis a lot easier than expected . Would highly recommend
We had issue with water leak/water damage and mold in our basement. They set up initial consultation with us. The manager came out and basically charged us $200 to test what we knew was mold which ended up being pointless. They have since never followed up with us & we ended up having to hire somebody else. Very very disappointing. I would not recommend.
Ace began to take care of the water damage we had. The work was great, however. They left the equipment on our property well after the job was complete. We received an outrageous bill that covered a rental fee for the time the items were left on our property. The insurance would not pay for the extended rental and, even with documentation from the courts and several missed days from work, these guys continued to report me to the credit bureau. KEEP AN EYE ON GARY. A VERY DISHONEST PERSON. SHAME ON YOU SIR.
Extraordinary service. The customer service from Amy was outstanding. Expert advice. Saved me over $2,000. Hope we won't have to use them in the future, but if we do they will be my go to company. If you ever need them you should call them as well.
They were more concerned about getting a $500 depot from me than coming out to assess my situation...don't bother with them, there's plenty of others to help when you need it.