About Ace Fire & Water Restoration Inc.

3.2 / 5

from reviews

Is this your business?

    Kim Garvey
    January 27, 2018

    Gary and his workers were very professional and did a excellent job. We had a electrical fire and severe smoke damage. Gary and his crew did a phenomenal job from start to finish from the packing of our contents to the knock down and rebuild to the beautiful hardwood floors throughout and the speechless rebuilt bar . Gary and his crew got us back in our home sooner than expected. Cleaned all our contents one by one and left our home spotless when completed .Gary and his crew made a crisis a lot easier than expected . Would highly recommend

    Salvatore Manzi
    September 14, 2018

    Ace began to take care of the water damage we had. The work was great, however. They left the equipment on our property well after the job was complete. We received an outrageous bill that covered a rental fee for the time the items were left on our property. The insurance would not pay for the extended rental and, even with documentation from the courts and several missed days from work, these guys continued to report me to the credit bureau. KEEP AN EYE ON GARY. A VERY DISHONEST PERSON. SHAME ON YOU SIR.

    Lauren Garcia
    May 04, 2021

    We had issue with water leak/water damage and mold in our basement. They set up initial consultation with us. The manager came out and basically charged us $200 to test what we knew was mold which ended up being pointless. They have since never followed up with us & we ended up having to hire somebody else. Very very disappointing. I would not recommend.

    Anthony Tormey (LDi TV)
    December 05, 2018

    Extraordinary service. The customer service from Amy was outstanding. Expert advice. Saved me over $2,000. Hope we won't have to use them in the future, but if we do they will be my go to company. If you ever need them you should call them as well.

    Jonathan Wilk
    September 05, 2017

    They were more concerned about getting a $500 depot from me than coming out to assess my situation...don't bother with them, there's plenty of others to help when you need it.

    Ace Fire & Water Restoration Inc.

    Our Address

    18 Elizabeth St, West Springfield, MA 01089, USA


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