Working with Absolute has been easy and straightforward. They were very responsive to our needs and worked diligently to get the process completed within a very timely manner.
This is an update to a previous post since Google won’t let me amend or delete the original post Logan came out and examined our job site and made the necessary corrections to our satisfaction. Even the best company has issues but it’s how they handle those that make a truly great business! Nice job Logan! Thank you and your team for restoring our faith and our home!
Tub overflowed and soaked the basement. These guys are quick, professional and careful. Excellent...
Very professional, on time, knowledgeable. They kept me informed every step of the way with this dropout procedure. They sent me pictures and checked on the situation daily until completed. I'm extremely happy with them.
they came out and Steve repaired the damaged water pipes very quickly and to satisfaction, we paid them for that service, the crew then showed up sporadically to remove wet insulation materials and to clean and remove mold. We were given an itemized estimate and when they said the job was almost finished, they didn't come back and sent a round numbered non itemized invoice for the mold removal and water damages. When my husband went into the crawl space 14 days after their last visit, he found wet moldy insulation, visible mold on the air ducts and joists and mold powder on the vapor barrier that had been replaced before they cleaned up the mold. They did not run any types of drying equipment and were supposed to replace the insulation board on the foundation inside the crawl. My husband sent an email with photos to Randy George and Logan Little and got no response. He then left a message with the phone receptionist to have Logan return his call, she even asked what time to call back would be best. We have not heard from anyone at this company and meanwhile the mold they were supposed to have cleaned up is growing. This is totally unacceptable and they have not reached out to us to correct this situation. We have prior emails, estimates, pictures and security footage of all occurrences to document our claims. BEWARE OF THIS COMPANY.
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