I had a roof leak at my place of business, I have severe asthma and needed to be certain that there was no mold growing. I explain to them the situation they came out the same day to take a look and test my shop. They were very professional. They explained everything and made me feel at ease. I would highly recommend
Hank was very thorough in his inspection of our home. He is very knowledgeable and was willing to answer all of our questions. He kept us updated throughout the process so we always knew what was going on. We recommend using 911 Restoration.
Absolutely the WORST experience I have had with contractors. This company damaged my high-end HomerWood flooring when they taped down cardboard to protect the wood. Not only did they damage my flooring, the owner, Hank Miller, has dodged my calls and texts thinking I would go away. He has refused to provide his insurance information to fix my approximate $35,000 flooring, so I am being forced to sue him in Circuit Court. CONSUMERS BEWARE!
Lewis and Jason did a wonderful job. They were very friendly and respectful of my belongings. However Hank works with the most rude and disrespectful subcontractors. They gave us false information and laughed at us when we did not understand what they were explaining. They are charging us for work they didnt complete.
They did a terrific job quickly securing a major leak in our master bath. The job entailed stopping the water flow, and the demo and removal of marble floors, quartz counters, soaking tub and vanities. They sealed off the room from our living areas, used HEPA vacuum equipment, and did a very clean and professional job with care. Along the way they found some mold on our subfloor from the moisture issue, and remediated it as well.They coordinated closely with our insurance carrier. Highly recommend Hank and his team!
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