About 911 Restoration of Raleigh

5 / 5

from reviews

Is this your business?

    Chris Decker
    -
    March 06, 2021

    Back in November we had a water stain appear rapidly on our garage ceiling right below our master bath. We shut off the water and called 911 Restoration and they came out within 24 hour. From the beginning to the end Mike and David were great to work with. Mike did an excellent job with the demo and communicated all through the process what he was doing. Mike helped us work through what turned out to be a challenging insurance claim as the company refused to pay at first and David went above and beyond putting together the evidence needs to change the insurance company's decision. I would highly recommend 911 to anyone who has to deal with house damage.

    Missy Maiorano
    -
    August 24, 2018

    We had a truly amazing experience with David and his crew. They were thorough, professional, kind, and so helpful every step along the way. We had a truly extensive job that needed a lot of attention to detail on so many levels. David worked in tandem with our HVAC team, our builders, etc. We had so many moving parts to our demolition and rebuild. David and his team were immensely helpful during every step of the process. He added a lot of little extras for free since our job was so big. I highly recommend 911 Restoration!

    Jennifer Woy
    -
    August 27, 2019

    David is hands down the contractor you should use for your emergency remediation needs. We returned to our town-home from vacation to find our neighbor's pipe had burst and was pouring hot water into our crawlspace for an unknown amount of time. (Hot water + stagnant air = MOLD.) After interviewing five different mediation companies, David at 911 Restoration was the obvious choice for me. He was the only contractor that understood the urgency of dealing with mold. He alerted me to the dangers of living with mold (I have severe asthma) and was genuinely concerned about our health. He helped me to understand the insurance process and made a difficult time much easier to comprehend. He handled everything we needed, including some of the more difficult conversations with the insurance adjuster. Unlike the companies your insurance company will recommend to you, David at 911 Restoration actually works for YOU and the difference in his approach is astounding. After the mold remediation was complete and as he and his crew were working on the water remediation (water had seeped through the crawlspace insulation and up through the first floor, cupping every 3/4" hard wood plank) David discovered water still sitting under the tile floors and obtained insurance approval to remove the tiles. Thank God he did! Under the tile was not one, but two layers of asbestos filled linoleum! Again - David and the 911 Restoration team to the rescue as they completed the asbestos remediation. David is truly passionate about what he does and has a calling to set things right. I hope I never have need of his services again, but if I do, he is the first, and only, call I will make.

    Perlie Davis
    -
    March 18, 2019

    I would highly recommend David and his crew at 911 Restoration. They are very professional and very thorough. They take pride in what they do and it shows. We had a pretty extensive job that took several days to complete. David took the time to explain the cleanup process and was upfront about what it would take to get it done. We were pleased with the outcome and confident that the problem had been resolved. Can't thank them enough!

    Travis Good
    -
    October 22, 2019

    911 Restoration provided excellent service during our remediation process. They obviously knew what they were doing from start to finish and worked with us as well as with our insurance company to make the best of an unfortunate situation. We were grateful to have them help us as they exhibited professionalism, attention to detail and basically got the job done. Thanks again to David and the rest of the 911 crew!

    911 Restoration of Raleigh

    Our Address

    120 Tiercel Ct, Cary, NC 27518, USA

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