About 911 Restoration of Portland

4.6 / 5

from reviews

Is this your business?

    Aaron & Hyojin Hughes
    -
    July 24, 2022

    After smoke damage, I hired these people mistakenly. Do not make the same mistake as I did. We were told professionals would come and clean our home. Instead we got people from the temp agency. I had one questionable worker with an old car with expired tabs from three years prior in my home. Needless to say, I have many valuables missing including autographed photos of Michael Jordan, Terry Bradshaw, OJ Simpson and more...Also, antique coin collection my mother had is missing and a few other odd stuff we can't find anymore. We were told it would be cleaned and boxes put back. Content nor house was cleaned and we had to put all content back directly. When it was time to pay the bill, I asked the owner of the company who came to collect to walk through the house with me so he can see what a lousy job they did and how 'unclean' the house was. He refused and said his job was not quality control. He threatened me that he would put a lien on my house and stormed out the door slamming it on his way out. Very Unprofessional. Why was touring the house so wrong? Was he ashamed and expected an easy payout of 60k for cleaning....err...pretend cleaning? I did get sued and a lien was put on my house. After a year and a half, a settlement was reached and much was spent on lawyers and stress over lies and falsehoods. Then, after stuff being in boxes for a year and a half untouched, I find all the dirty content and missing valuables. Stay clear away from this company, 911 Restoration. Use ServPro or some other outfit.

    Carl Winslow
    -
    February 01, 2022

    A nightmare turned into a cool remodeling job because of these guys.. Great to work with and talk about stress relief :P thanks again guys for cleaning up my flood.

    David Dodd
    -
    August 20, 2020

    They responded quickly, did an initial evaluation and since I had already received approval from my insurance company they began work immediately. Each of the employees I felt with was curtious and thorough. The work was as clean as could be expected with the situation at hand. I was kept up to date on all progress along the way.

    Kai Tran
    -
    May 13, 2022

    We had an emergency water damage in the crawl space. Mark and his crew showed up really quick to helped us, really professional, clean and dry on the crawl space were perfect. Recommend to everyone whoever have a same situation like me and should be contact to 911 Restoration of Portland. They are quick, professional, clean, and amazing service.

    Shannen W
    -
    January 11, 2022

    Love this company so professional Richard really just took everything into his own hands so I didn't have to worry about any of the guesswork!!5⭐⭐⭐⭐⭐

    911 Restoration of Portland

    Our Address

    5821 SE Powell Blvd, Portland, OR 97206, USA

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