After the last serious rainstorms a few weeks ago, we had unexpected flooding through two stories of our home over the weekend. Their company responded within a few minutes outside of normal office hours, and sent out a team the same day to help to protect and preserve our property from further flooding, drying out the property, treatment for mold, and making repairs. Their prices were reasonable and affordable, were accurate to their initial quote, and they began work the same day to save our home. They checked with me multiple times a day, patiently answered my questions, and came by our home to check and worked fast. Giving their team and manager my highest recommendations.
Miles Branman
-
October 31, 2022
I called 911 Restoration and was promptly connected to dispatch when I outlined my concerns of mold in our bathrooms. Tony Chow was able to schedule a free next-day inspection. He called the following day within the time window we'd discussed to let me know he was about 20 minutes away (still within the time window). Though I wasn't on-site, my wife said Tony was professional and respectful. He inspected our mold, assured my wife that it wasn't a big concern and offered suggestions for proper cleaning. At no point did Tony attempt to sell us on his company's services, which would have been overkill for our situation (Tony's words). I followed up later the same day with additional questions and was given detailed tips for clean-up and re-caulking. I'm truly grateful for Tony's integrity and 911 Restorations responsiveness. We were fretting that our situation was really bad. Now we know what we're dealing with an how to remedy it.
kerry morsey
-
December 15, 2022
Our laundry room in the garage flooded recently. Doron and his men were fast responder to our water damage, while other companies wanted us to wait 3-4 days. 911 is
truly their response time; within 12hrs they came and cleaned up and cut out all the water damage walls, installation, etc and put on their fans to dry everything!
They also took care of mold I found in the kitchen at the same time. They took out the infected areas and sealed it off and treated it.
We used them at our other home 6years ago for a toilet flood and washer machine flood.
They did an incredible job!!! We are grateful!!!
Michal Bar
-
November 17, 2022
Awesome job! my place in Lake Forest got flooded over night. this team came in 6am started working immediately, removed water and dried up the place. great customer service, Tony was very professional and Jose worked very clean and tidy. highly recommended!
Jay Park
-
December 14, 2022
It was my first experience with water damage to my home. Anthony, who helped us, leads us through all the work and was perfectly done. Everything was on time and clean and no need to recall of work they have done. They also helped me and waited for me with my situation dealt with City of Fullerton. I really thanks for work they've done to my home. I really appreciated with their work.
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1020 N Batavia St suite p, Orange, CA 92867, USA
Claim Listing: 911 Restoration of Orange County
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After the last serious rainstorms a few weeks ago, we had unexpected flooding through two stories of our home over the weekend. Their company responded within a few minutes outside of normal office hours, and sent out a team the same day to help to protect and preserve our property from further flooding, drying out the property, treatment for mold, and making repairs. Their prices were reasonable and affordable, were accurate to their initial quote, and they began work the same day to save our home. They checked with me multiple times a day, patiently answered my questions, and came by our home to check and worked fast. Giving their team and manager my highest recommendations.
I called 911 Restoration and was promptly connected to dispatch when I outlined my concerns of mold in our bathrooms. Tony Chow was able to schedule a free next-day inspection. He called the following day within the time window we'd discussed to let me know he was about 20 minutes away (still within the time window). Though I wasn't on-site, my wife said Tony was professional and respectful. He inspected our mold, assured my wife that it wasn't a big concern and offered suggestions for proper cleaning. At no point did Tony attempt to sell us on his company's services, which would have been overkill for our situation (Tony's words). I followed up later the same day with additional questions and was given detailed tips for clean-up and re-caulking. I'm truly grateful for Tony's integrity and 911 Restorations responsiveness. We were fretting that our situation was really bad. Now we know what we're dealing with an how to remedy it.
Our laundry room in the garage flooded recently. Doron and his men were fast responder to our water damage, while other companies wanted us to wait 3-4 days. 911 is truly their response time; within 12hrs they came and cleaned up and cut out all the water damage walls, installation, etc and put on their fans to dry everything! They also took care of mold I found in the kitchen at the same time. They took out the infected areas and sealed it off and treated it. We used them at our other home 6years ago for a toilet flood and washer machine flood. They did an incredible job!!! We are grateful!!!
Awesome job! my place in Lake Forest got flooded over night. this team came in 6am started working immediately, removed water and dried up the place. great customer service, Tony was very professional and Jose worked very clean and tidy. highly recommended!
It was my first experience with water damage to my home. Anthony, who helped us, leads us through all the work and was perfectly done. Everything was on time and clean and no need to recall of work they have done. They also helped me and waited for me with my situation dealt with City of Fullerton. I really thanks for work they've done to my home. I really appreciated with their work.