Recommended by a co-worker. it started off smooth with a quick appointment but turned into micromanaging the dry out and re-build. Quote process was not efficient with my insurance company, completion date was pushed out multiple times, re-arranged our schedules to work from home, crew they hired did not clean up properly after each day and even the end result is not 100%. I just wanted to be done with them after they offered to "re-fix" the edges of the baseboard. Added to my stress to work with the "project manager" as I was the one trying to understand timing and who would be at the house. To top it off the owner contacted me without apologizing for the communication/quote errors and said that since this was such a small job, they "were not making any money off this." If it was such a small job, why did the completion date continually be pushed out? Nightmare.
I have seen the work of 911 Restoration of the East Valley on several occasions . They are definitely a top notch company. From management to the employees out in the field. You will not find a better company. From beginning to completion their emphasis is always on the customer, making sure everything is protected and restored back to original condition . They will most definitely represent your interests to your insurance company assure an equitable restoration of your home or business.
I wanted to say how impressed I am with the work Harley and Aidan did in helping resolve our water issue. They were very clean and professional. Would definitely recommend their services.
When my house flooded they came in and saved the day! Excellent service! ☺️
Great company that I would recommend to everyone!
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