911 Restoration of East Dallas

Patrick C

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February 18, 2023

We had them come out and do some water clean up and mitigation. Crew was great. Estevan was awesome. Very attentive, helpful, and accommodating. The rest of the guys were great too. They made sure everything was taken care of and tried to minimize the impact this was having on our family. Def recommend them if you need.this type of service.

Jasmant Singh

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April 12, 2021

I had a wonderful experience with 911 Restoration of East Dallas. We had some water damage due to a leak in our shower pan which led to mold in our interior wall. I called 911 Restoration and Eric, the owner immediately put me at ease. He walked me through the process and immediately dispatched his team to assist. Chris and Ricky were very professional and informative. They explained every aspect of the job and everything was done to perfection. I'm really thankful to the team of 911 Restoration of East Dallas for helping us out. I'll happily refer them to all my friends and family looking to get help with any water damage or mold.

Sean McWilliams

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December 10, 2022

I came home to a flooded house on a Sunday evening due to my washer. I called 911 and they had a crew at my house within about 2 hours; by 530pm that evening. They even apologized for taking so long, explaining they had to go across town to the shop and get one of the trucks. The thing I appreciated the most was once they got there they just told me to relax, they were there now, and they are going to take care of it. They showed and explained everything they found and did, including what I needed to do or not do and what to expect. They were at the house daily, keeping in communication with me throughout. Everyone who came over to help from 911 was friendly and helped put my mind at ease. Thank you 911. While I hope I never need to use them again I know who my first call or recommendation would be.

Mara Estrada Doster

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March 29, 2022

The whole team is very quick to respond. I have been sick from mold and this company and their team have made me feel at ease with our new home. We have no mold problems thanks to 911 Restoration. We had a previous company come do the work and they did it all wrong. I should have contacted Restoration 911 since the beginning. All team members are super patient and helpful. Estevan listened to my concerns and was kind and helpful!

Terrell Dominique

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May 03, 2022

I can not thank 911 Restoration enough, I am currently deployed overseas and was informed that I had a major mold problem due to past owners of the home not disclosing before selling but anyhow I reached out to 3 contractors before 911 whom all wanted to hike the price way up for whatever reasons but 911 came in with a reasonable cost and didn't try and hustle me with any gimmicks or theatrics just straight to the point what was needed and what would be done. I want to give special thanks to Emilio & Juan. Juan assisted with finding me proposals for my build back and for getting my HVAC cleaned, he even spoke with the Mold Inspector to schedule times for him to do his testing at me home. Emilio was a great help, he was the one doing the physical work (to my knowledge) he kept me updated with that was occurring by sending me pictures and kept in constant contact with me along the remediation journey which is a blessing since I am 9 hours ahead of them in another timezone/country. Emilio injured and all still got the job done in a timely fashion and was always available if I had any questions about anything that I was unsure about. When I return from my Deployment I look forward to inviting Emilio & Juan over for a drink just to show my appreciation. Last but not least Rosie thank you for allowing me to make my payment via wire transfer and trusting that I would keep my word and send payment, being overseas I don't have the same options as I would if I were stateside so thank you very much for being flexible with payment options.