1st Response Restoration

950 W Warm Springs Rd STE 102, Henderson, NV 89011, USA

About 1st Response Restoration

5 / 5

from reviews

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    Christina Campolongo
    June 04, 2020

    Jaycob and his team were fantastic. They came out right away, had fair prices, were respectful, helpful, and did a great job drying out the water from a water heater break. He also recommended a good plumber who replaced the water heater for us on the weekend and offered a fair price. I hope I never have a reason to need to call again but they would be my first call in the future if I did need more water mitigation help. Also Jaycob called to check I was happy with all my service. Highly recommend them.

    Marc Camacho
    February 09, 2018

    Jaycob and the whole First Response team is a company I will recommend through and through. Their attention to detail from start to finish from the moment I made the first phone call the communication, the remediation/restoration of the water damage and just overall customer care was the best I have received from any company in a long while. If you are ever in need of any restoration services look no further than Jaycob and the 1st Response Restoration team.

    michael herrera
    January 24, 2018

    My rental property had a water leak and was flooded. Jaycob and the First Response Team were amazing. Jaycob walked me through all the damages, restoration measures, and mold abatement procedures. This was all uncharted territory for me and he was extremely helpful. The crew was awesome. Highly recommend this company!

    April 16, 2015

    In mid-February we had a dishwasher catch fire with resultant smoke/soot damage to nearly our entire house. The fire department sprayed chemicals throughout the kitchen in order to contain the fire. Subsequently nearly the entire contents of our house had to be removed and cleaned and/or restored while six weeks of reconstruction was undertaken to repair the house. The morning after the fire we interviewed several restoration companies (including Servpro), but we ultimately decided to go with 1st Response. Dan, the on-site foreman for 1st Response, couldn't have been more professional, amicable or hard-working. He literally made himself available to us 24/7, and when he wasn't working 12 hour days at our property he was always available via his cell phone to answer any questions or reply to our text messages. The other core team members who helped with our house - Mark and Gil - were also extremely professional and hard working. We felt very comfortable having them handle our possessions. They meticulously photographed all of our things, and ultimately a database was generated with a description of each item along with a photo. This database was immensely helpful when it came time for us to itemize our losses for our insurance company. In addition to cleaning many items on-site, 1st Response arranged for our artwork, rugs and hardwood furniture to be restored by local third-party professionals. Dan coordinated everything - he arranged for the pick up and return of all of our belongings, and he kept us updated at all times throughout this stressful process. I should also mention that Dan's supervisor, Jaycob Garcia, touched base with us numerous times during this two-month ordeal to ensure that we were satisfied with their handling of our home restoration. We literally couldn't be more satisfied with the level of service and professionalism embodied by 1st Response. And once again, we'd like to extend a heartfelt thank you to Dan!

    Cindy Belknap
    March 21, 2018

    1st Response Restoration is by far the Best company to handle water damage to your home. They were at our home with-in 30 minutes of calling them. This company treats you with the utmost respect, professionalism, and there customer service is outstanding! 1st Response Restoration made our water disaster a plesant experience. 1st Response Restoration cares about people and their homes. Wonderful company.

    1st Response Restoration

    Our Address

    950 W Warm Springs Rd STE 102, Henderson, NV 89011, USA


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