About 1st Aide Restoration, Inc.

3.8 / 5

from reviews

Is this your business?

    Teeny Rains
    June 02, 2023

    In January, my living room was flooded by the hot water heater in the condo above mine. I have never had to personally deal with this kind of issue & my insurance company recommended 2 companies to help with my repairs. The 1st company couldn't come out until over a week later & 1st Aide Restoration was able to come out in 30 minutes! They immediately started removing the water & cutting out the ceiling & walls that were damaged. They set up lots of fans & dehumidifiers to dry out all of the water. The guys that came back out to complete the repairs were SUPER nice. I had a lot of questions between insurance company issues & repairs and Rhonda & Suzie were always there for me to answer all my questions! They made me feel like family! Thanks to all at 1st Aide for your help & support with such a stressful time for me!

    Chip Haas
    May 21, 2023

    I can't sing the praises of Doug, the office staff, and the repair crew with 1st Aide Restoration enough. The surround for our chimney collapsed due to hidden, long term water leakage, leaving a large exposed section of our house. With impending rain, they pulled a crew off another job and they did a fantastic job of securing and wrapping the area to prevent any additional water damage. They also handled the rebuild of the chimney surround, which included a modification to our roof to (hopefully) prevent future issues. Everybody I spoke with through this entire process were caring, friendly, and professional. I highly recommend using these folks if you are ever in the unfortunate position of needing their services.

    Margaretta Blackwell
    November 12, 2021

    My mother and I looked for a quality company to replace water damaged wood on the outside of her home. Thankfully we found Doug and the Team at 1st Aide Restoration. We are very pleased with the professionalism of Doug and crew. They completed the work on time and thoroughly cleaned up afterwards. The quality of the work exceeded my mother’s high standards and expectations! We would absolutely recommend 1st Aide Restoration to all our neighbors and will call them first if ever in need of their services again!!

    Kimberley Lewis
    August 30, 2021

    What we thought was a “minor water problem” quickly became a major one, and within 2 hours of contacting 1st Aide Restoration, Inc. they were at our home, assessing the situation and what needed to be done. Within the next ½ hour, Doug Watkins had arranged for someone to come to fix the offending pipe, and a crew to start correcting the problem the following day! That same amazing crew - Corey Lewis, Greg Maxwell and Sam Watkins, checked the progress every day for the next 4 days! – unheard of in my customer services experiences! Everyone was incredibly polite, professional, knowledgeable, competent and efficient! Anyone who has had service people who have to crawl around under your home – in a protective suit – in +95°F temps – knows those wearing the suits can become understandably grumpy – not these guys! Additionally, they removed their suits before entering our home, so (thankfully!) no mess for me! 1st Aide Restoration, Inc. is a phenomenally responsive and results-driven, locally-owned company with exceptional employees, and while I hope you never need them...life happens, and they are certainly worth the call! 1st Aide Restoration, Inc. @1staiderestorationinc · Damage Restoration Service

    Wynette Southerland
    December 07, 2021

    We had a small water leak in our rental property which caused a little water damage and our floors to be replaced. 1st Aide Restoration was great in taking care of our needs from the water removal to replacement of the flooring. I highly recommend them for your water damage and flooring needs!

    1st Aide Restoration, Inc.

    Our Address

    1221 Rail St, Greensboro, NC 27407, USA


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