I contacted 1-800 water damage to come look at some hardwood floor water damage in my pantry. I was concerned there could be mold growing underneath so I wanted someone to come out and lay eyes on it. Red was able to come all the way out to my house in Zebulon that same afternoon. He was prompt, professional, honest, courteous, and he was able to put our minds at ease that we did not need to do any repair to the floor. I was very impressed that he did not try to sell us anything we did not necessarily need. I would not hesitate to call this company again for future needs. Highly recommend!
Discovered a kitchen water line leak that had been leaking for hours. Called 1800WaterDamage and got Red Howard. He came by within the hour and assessed the situation, water under the hardwood floors in the kitchen all the way through to the crawlspace where it had soaked the flooring insulation and was collecting on the vapor barrier, saturated and swollen kitchen sink cabinet box, and some warping of cabinet doors. Red had his guys there within the hour and within two the drying process was underway. He connected us to a great contractor to do the repair work. The process was way smoother and more rapid than I could have expected. They did great work and the end product looked exactly as it had prior to the leak. I highly recommend these guys, they are awesome.
Red was very professional, on time and honest. What more could I ask for.
This is certainly not a company you willingly want to call out to your home because of what it means that just occurred, but when an unexpected home catastrophe happens this is the team to call. Red and Lee were great and easy to talk with and go over the process and what to expect with each step. He did a great job cleaning up as he went and checking in with us and letting us know any issues noted.
They did a great job, they did it efficiently, and it wasn't to expensive
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