We had the best experience. We unfortunately had a devastating toilet related flood and called the first company that came up on google. We were so lucky it was 1800 water damage. They came over quickly on a Saturday, the were completely understanding that we were upset and unsure what to do. The two gentlemen that helped us were Adam and Jordan. They were trustworthy, professional and quick. They passed the inspection right away and our insurance company was happy with their service as well. My son is on the autism spectrum and they humored him when he kept saying hi and bye and even were patient when he was running around because he was anxious about what was going on. We became first time homeowners in October and to have such a devastating claim within the first year, people like Adam and Jordan made it so much easier by putting our minds at ease. Thank you also to the owner Tom for hiring such a great crew. We appreciate the quick service and great communication. I hope we never need see you guys again but if we need to, we will definitely call these guys again. Based on the pictures I’ve sent family, they said this was some of the cleanest best work they’ve ever seen. Thank you, thank you, thank you!
Prompt, responsive, professional and a pleasure to deal with. Dried out my carpet and drywall preventing further damage, mold, etc. Jordan and Miguel were awesome and owner Tom stayed on top of the process. Can’t recommend them highly enough!
I had a leak in the ceiling dried out. Miguel and Gage were involved in the process and I am pleased with the result. Miguel was punctual and mindful of my schedule. He does a very good job of explaining what is being done.
We had as great of an experience as you can have when finding out we had mold in our ceiling. Tom Hodges and his crew came in the same day I called them and quickly removed the mold, sealed it off and died up all the moisture. I've actually had to use them twice now for unrelated plumbing water damage and they were great both times. I highly recommend them!
No one ever wants to have to deal with water damage. However when you have a responsive and professional team like 1800 water damage it makes things easier. As a property management company we have utilized Tom, Alicia and their team several times. They communicated, they avoided removing more materials than necessary. I highly recommend them
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